bitlifeLegal Notice

We at bitlife operate an online gaming and sportsbook platform available only where local law permits. This legal notice explains our service scope, your responsibilities as a user, and the jurisdictional boundaries that govern your access to bitlife.

Our services include football betting on Liga 1, Piala AFF, and international tournaments; live-dealer tables such as blackjack, roulette, baccarat, and Dragon Tiger; slot games including Aviator, Sweet Bonanza, and Gates of Olympus; and esports markets on Mobile Legends, Free Fire, and PUBG Mobile. We process deposits and withdrawals through local payment methods including DANA, e-wallet, mobile banking, local payment, online payment, and bank virtual accounts.

Users are solely responsible for verifying that their access and use of bitlife comply with the laws of their own jurisdiction. We do not offer our services in jurisdictions where online gaming or sportsbook betting is prohibited.

Service availability and jurisdiction on bitlife

We provide bitlife services only in jurisdictions where online gaming and sportsbook activities are permitted by local law. Our platform is not available to users in jurisdictions where such activities are prohibited or restricted. Users accessing bitlife from prohibited jurisdictions do so at their own risk and in violation of local law.

We do not claim to be licensed, regulated, or authorized by any specific country or regional authority. We operate bitlife as an online entertainment platform available to users in supported jurisdictions. Users in Jakarta, Surabaya, Bandung, Medan, and other regions may access bitlife only if they comply with applicable local law.

We reserve the right to restrict or terminate access to bitlife if we determine that a user is accessing our platform from a prohibited jurisdiction or in violation of local law. We may also restrict access if we detect suspicious activity, account manipulation, or breach of these terms.

User eligibility and account responsibility on bitlife

You must be of legal age in your jurisdiction to open a bitlife account. You are responsible for verifying your own eligibility before registering. We conduct Know Your Customer (KYC) verification before processing your first withdrawal, which requires a government-issued ID and proof of address.

You are responsible for maintaining the confidentiality of your bitlife account credentials. You are also responsible for all activity that occurs under your account, including bets placed, deposits made, and withdrawals requested. We are not liable for unauthorized access if you share your password or fail to secure your device.

Data protection and privacy on bitlife

We protect your personal data using industry-standard encryption and security practices. All communication between your device and our bitlife servers is encrypted using SSL protocol. Your account information, payment details, and transaction history are stored securely and are not shared with third parties without your consent or legal requirement.

We collect personal data only for account verification, payment processing, and fraud prevention. We retain your data for as long as your bitlife account is active and for a reasonable period afterward to comply with legal obligations. You may request access to your data or deletion of your account by contacting our support team through live chat or email.

Limitation of liability on bitlife

We are not liable for indirect, incidental, or consequential losses arising from your use of bitlife. We are not responsible for service interruptions caused by factors outside our control, such as internet outages, payment provider failures, or bank system issues. Our liability is limited to the amount of money in your bitlife account at the time the issue occurred.

We are not liable for losses resulting from your own decisions, including bet outcomes, game results, or withdrawal timing. We are also not liable for losses resulting from your failure to comply with local law or these terms.

Contact and dispute resolution on bitlife

If you have questions about this legal notice or our service terms, contact our support team through live chat or email. We respond to inquiries in English and are available seven days a week. We also accept legal inquiries and formal notices through our registered contact address.

If you believe an error has occurred on bitlife—such as an incorrect account balance, a disputed bet settlement, or a failed deposit—contact our support team immediately. We investigate all disputes and respond within standard timeframes. We retain records of all transactions, bet outcomes, and account activity to resolve disputes fairly.

These terms and this legal notice are governed by the laws of the jurisdiction in which bitlife operates. Any disputes arising from your use of bitlife are subject to the dispute resolution process outlined in our full terms and conditions. We encourage you to review our complete terms before opening an account.

Changes to bitlife legal terms

We may update this legal notice and our service terms from time to time to reflect changes in our services, technology, or legal requirements. We will notify you of material changes via email or through a notification in the bitlife app. Your continued use of bitlife after such notice constitutes your acceptance of the revised terms. We undertake to process all pending withdrawals and protect your account balance during any service changes.

We believe transparency and fair treatment are core to our relationship with bitlife users. This legal notice outlines our commitments and your responsibilities. We welcome questions about our policies and legal framework—our support team is available through live chat in English, seven days a week.