bitlifeTerms of Use

We at bitlife set out these terms to explain how our platform operates, what we expect from our users, and how we protect your account and data. These terms apply whenever you create an account on bitlife, deposit funds, place bets on football or esports markets, join live-dealer tables, or play our slot games.

Our services are available only where local law permits. Users are responsible for verifying that access and use of bitlife comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online gaming or sportsbook activities are prohibited.

This guide outlines account opening, deposits and withdrawals, dispute resolution, and the core conditions that govern your use of bitlife.

Account opening and eligibility on bitlife

We require all users to be of legal age in their jurisdiction before opening a bitlife account. When you register, we ask for your email, phone number, and a secure password. We send a verification code to confirm your identity before your account becomes active.

After registration, we conduct Know Your Customer (KYC) verification before you can withdraw funds. We request a government-issued ID (KTP, passport, or license) and proof of address. Our team reviews these documents within standard review windows. Once verified, you can deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet).

We reserve the right to refuse service, close accounts, or restrict access if we detect suspicious activity, violations of these terms, or non-compliance with local law. If we close your account, we will process any pending withdrawal requests according to our standard review process.

Deposits and withdrawals on bitlife

We accept deposits in Indonesian rupiah through local payment methods. Deposits arrive instantly or within minutes depending on your bank or payment provider. Your account balance updates immediately once the transaction settles.

When you request a withdrawal, we initiate our standard review process. We verify your account details, check for unusual activity, and then transfer your funds to your registered payment method. Withdrawal timing varies by bank and payment provider; we notify you via email and push notification once your withdrawal is approved and sent.

We do not charge hidden withdrawal fees. Any applicable transaction costs are displayed before you confirm your withdrawal request on bitlife. We retain the right to place temporary holds on withdrawals if we detect suspicious patterns or need to verify account information.

Betting, gaming, and wagering on bitlife

We offer football betting on Liga 1, Piala AFF, Champions League, and Premier League. We also offer esports markets on Mobile Legends, Free Fire, and PUBG Mobile; live-dealer tables including blackjack, roulette, baccarat, and Dragon Tiger; and slot games such as Aviator, Sweet Bonanza, Gates of Olympus, and Fortune Tiger.

All bets and wagers are final once confirmed. Results settle according to the rules displayed on bitlife at the time of your wager. We settle football betting outcomes based on official league announcements. We settle live-dealer games when the dealer completes each round. We settle slot games and esports markets according to the game mechanics and market rules displayed on our platform.

Account security and your password on bitlife

Your password is encrypted and stored securely. We recommend enabling biometric authentication (fingerprint or face unlock) on your phone so your bitlife account stays protected even if someone else picks up your device. Your biometric data never leaves your phone; we only verify the unlock locally.

You are responsible for keeping your password confidential. We do not share your password with third parties, and we will never ask you for it via email or live chat. If you forget your password, use our password reset feature inside the bitlife app or browser. We will send a reset link to your registered email address.

Data privacy and communication on bitlife

We encrypt all communication between your phone and our bitlife servers using SSL protocol. Your account information, payment details, and transaction history are stored securely in our database. We do not share your data with third parties without your consent or legal requirement.

When you enable push notifications on bitlife, we store your device identifier so we can send table alerts, promotion updates, and important account notifications. You control notification frequency through our settings panel. Disabling notifications removes your device from our alert system immediately.

Disputes, liability, and jurisdiction

If you believe an error has occurred on bitlife—such as an incorrect balance, a disputed bet settlement, or a failed deposit—contact our customer support team through live chat or email. We investigate all disputes and respond within standard timeframes. We retain records of all transactions, bet outcomes, and account activity to resolve disputes fairly.

We are not liable for indirect or consequential losses arising from your use of bitlife. We are not responsible for service interruptions caused by factors outside our control, such as internet outages, bank system failures, or payment provider delays. Our liability is limited to the amount of money in your bitlife account at the time the issue arose.

These terms are governed by the laws of the jurisdiction in which bitlife operates. If you choose to access bitlife from a jurisdiction where our services are prohibited or restricted, you do so at your own risk and in violation of local law. We reserve the right to terminate your account and withhold funds if we determine you are accessing bitlife from a prohibited jurisdiction.

Changes to bitlife terms and service

We may update these terms from time to time to reflect changes in our services, technology, or legal requirements. We will notify you of material changes via email or through a notification in the bitlife app. Your continued use of bitlife after such notice constitutes your acceptance of the revised terms.

We may suspend or modify bitlife services, add or remove games and betting markets, or change payment methods at any time. We will provide notice of significant changes where practicable. We undertake to process all pending withdrawals and protect your account balance during any service suspension.

Jurisdiction notice for bitlife users

Our services are available only where local law permits. Users in Jakarta, Surabaya, Bandung, Medan, and other supported regions may access bitlife if they comply with applicable local law. Users are solely responsible for verifying that their access and use of bitlife comply with their own jurisdiction's regulations. We do not offer our services in jurisdictions where online gaming, sportsbook betting, or live-dealer gaming is prohibited.

We believe transparency and fair treatment are core to our relationship with bitlife users. These terms outline our commitments and your responsibilities. We welcome questions about our policies—our support team is available through live chat in English, seven days a week.